One of the most important things people look for in a hotel or resort is their cleanliness. The hospitality industry relies greatly on maintaining good hygiene practices and providing exceptional client services in order to make the experience of people staying with them comfortable and homely. No one wants to walk into a hotel room which reeks of inefficient hygiene practice, has unmade beds, unclean windows and a dirty bathroom.
This not only has a severely negative impact on the hotel’s business but also makes the stay for vacationers miserable. This is exactly why hotel and resort owners emphasize greatly upon housekeeping staff training and on maintaining a spick and span look of not just the rooms, but the outdoors and the lobby areas as well.
If you are a hotel owner or have recently started renting out your property to tourists or business travelers, here’s a brief maintenance and cleanliness checklist that will help you up keep the hygiene standards on your property.
Thorough Room Cleaning Everyday: One of the most important things to do when you have a hotel or a resort is to ensure clean rooms and bed linens. Make sure your housekeeping staff cleans the room daily, dusts off the furniture, changes bed linen and thoroughly cleans the bathroom. All of this is best done when your guest is out and about. Make sure no belongings are misplaced and check under the pillows and the bed for anything that your guest might have left.
Carpet Cleaning: While daily cleaning of carpets might not be possible as it requires a lot of time, make sure whenever you rooms are vacant, you employ proper carpet cleaning practices to get rid of all that accumulated dust, stains, and allergens that might have seeped into the room carpets.
Exterior Cleaning: With glass windows and balconies prone to bird poops, dust and rain damage, it is best to hire proper window cleaning companies once every month to ensure your hotel windows give a clear view and the balconies and the exterior are as clean as the insides of the room. Professional cleaning companies have proper equipment that help them reach out to the farthest corners of the buildings in order to clean them.
Maintenance & Paint: With a lot of people coming in, staying and using your rooms, the interior is bound to get ruined. The wall paint can get dirty, door handles and knobs can get rusty or greasy and lose their shine, while furniture can get damaged. It is important to get the room paint refreshed every year at least and get the door knobs shined or replaced if necessary. Also run furniture inspection routinely and get the furniture repaired or replaced whatever needed because no one wants to sleep in a creaky bed or sit in an imbalanced chair.
Lobby Maintenance: It’s quite true that first impression is indeed the last impression, especially when it comes to the hospitality industry. No one would want to spend a night at a hotel with a dingy, unmade lobby, damaged staircase and stained carpets. All of it speaks volumes about the cleanliness the rooms would offer. It is wise to invest on maintaining the hotel lobby regularly to make sure clients get a good first impression.